Shipping policy

Shipping Methods & Carriers

We use trusted carriers including UPS, FedEx, and USPS, depending on your location and product type.

  • Standard Shipping: 3–7 business days.

  • Expedited Shipping: 2–3 business days.

  • Overnight / Next-Day Shipping: Available for eligible items (contact us before ordering).

  • Freight Shipping: Required for oversized or bulk items (quoted separately).

Note: Some items, such as ITAR-controlled products (night vision, lasers, etc.), may require signature upon delivery.

Shipping Rates

  • Rates are calculated at checkout based on weight, dimensions, and destination.

  • Promotional free shipping offers may apply to qualifying orders.

  • Freight shipments will include a separate invoice if applicable.

Domestic Shipping (U.S. Only)

  • We currently ship to all 50 states and U.S. territories.

  • PO Boxes and APO/FPO addresses may be restricted depending on the product. Please contact us before placing such orders.

International Shipping

Due to ITAR regulations, many products (including but not limited to night vision, thermal optics, and IR lasers) cannot be shipped outside the United States.

  • Non-ITAR products may be eligible for international shipping; please contact us for details.

  • Customers are responsible for import duties, taxes, and customs clearance fees for international shipments.

Order Tracking

  • Once shipped, you will receive an email with your tracking number and carrier link.

  • Please allow up to 24 hours for tracking to update.

Delays & Issues

While we work hard to meet estimated delivery times, delays may occur due to:

  • Weather conditions

  • Carrier service disruptions

  • Inventory shortages

  • Compliance reviews (for ITAR-restricted items)

We will notify you of any significant delay.

Damaged or Lost Shipments

  • If your order arrives damaged, contact us within 7 days of delivery with photos of the packaging and product.

  • If a shipment is lost, we will work with the carrier to resolve the issue and, if confirmed, send a replacement or issue a refund.

Signature Requirement

Some orders may require adult signature upon delivery for security and compliance reasons.